You need to cancel 72 hours in advance to receive a full refund, 48 hours you will receive 50% refund and there is no refund if cancelling within 24 hours.

YES!!!! During peak season (Dec-June) we are sometimes booked up 2 weeks to a month in advance. Please note that you will have to pay 100% down to reserve your spot and its non refundable, once you fall within the cancellation policy, you only have 72 hours to cancel.

If we cancel the tour due to bad weather, we will give you a full refund. Please
note that we do ride in light rain, if our guides deem it safe to do so. If you
decide that you do not want to ride due to the weather, we will try our best to
reschedule your tour. A refund will not be given, should we decide to continue
a tour, and you decide not to ride.

Please wear comfortable clothes that you don’t mind getting wet, closed toe
shoes or aqua shoes, and a tight fitting hat or cap, that won’t blow off your
head. Bring sunscreen, medication if you require, your camera, a good sense
of humour and a positive attitude. And don’t forget to bring a tip for your
friendly guides. Please pack light and keep your belongings with you at all times.

Our maximum weight limit is set at 220 lbs. When making your reservation,
please be honest about your weight as 20 lbs makes a huge difference on the
back of a horse.

Please allow 1 – 1.5 hours for the whole excursion.

Please contact us via email, to discuss any special needs requirements. Many
guests with special needs are able to participate in our tours on a lead. We have
had guests on our rides with Autism, ADHD, Down Syndrome, Asperger’s and
physical disabilities

Our horses are the safest to ride on the island, for the following reasons:
– None of our horses have suffered neglect and abuse
– All our horses are very well maintained and trained.
– All our horses are mares or geldings and stallions are well trained and
all have gentle nature to human interaction.
– Our horses came from a Riding Camp for kids. So, if kids can do it at
the age of 6, then it’s definitely okay for you.

Children as young as 5 are able to ride. Minors under the age of 18 are not allowed to ride alone, they need to be accompanied by a guardian.

Please arrive 20 minutes before the scheduled time for your tour.

Yes, your child/ren  can be lead, on a group ride, only one child may be lead at a time. We do not charge for leading

Please describe special needs via email . Most special needs cases are capable of doing our ride on a lead. We have taken guests on our rides with autism, ADHD, Down’s syndrome, Asperger’s and physical disabilities (i.e. amputees, injuries).

We only canter at low tide when the footing on the beach is firmer so as to avoid injuries to the horse’s tendons. Safety is our number one concern, and if you have never cantered before it is safer to do it at lower tide. We only take experienced riders who show control and balance in the saddle cantering on the beach. This can only be done on a private ride

Most beginner and novice level riders are capable of walking and trotting for brief periods. We ride in a single file line and most of the ride is in the ocean which make the tour safer and more enjoyable for all riders.

The horses normally choose to keep their feet on the ground, however, more experienced riders can try to take their horse out for a swim if they can find a deep enough section.

Please take note of our cancellation policy.
Should one person not be able to participate in the tour, the rest of the party is
able. Cancelation and Refunds are done on the basis of our Cancelation Policy.

Helmets are optional for anyone 18 and over. They are required for children under 18. We provide helmets.

If you bring a camera or smartphone we will be happy to take pictures during your ride.

We do not allow or recommend riding while pregnant. Please note you will not be refunded if you fall within the cancellation policy.

Our Sunset tour
starts at 6pm and ends at 7pm during sundown. Depending on the time of year,
you might not be on horseback as the sun sets, as riding on the beach in the dark
is not safe for our horses or our guests.

Yes, we add an automatic 10% service fee on every booking. Should you feel your guide deserves more, you are welcome to tip them in person.